Return Policy

30-day return window for Strap Winder Pro

Return Window

You have 30 days from the date of delivery to return your Strap Winder Pro for a refund.

Return Requirements

  • Item must be in original condition (unused or lightly used)
  • Original packaging is preferred but not required
  • All items included in the original order must be returned

Return Shipping

Return shipping costs are the responsibility of the customer. Please use a trackable shipping method to ensure your return is received.

Refund Process

  • Refunds will be processed within 5-7 business days after we receive your return
  • Refunds will be issued to the original payment method
  • Original shipping costs are non-refundable

How to Return

To initiate a return, please contact us at admin@strapwinderpro.com or call (864) 523-4145 with your order number. We will provide you with the return address and instructions.

Lifetime Warranty

Please note that the Strap Winder Pro comes with a lifetime warranty against defects in materials and workmanship. If you experience any issues with your product, please visit our warranty claims page instead of returning the item.